Before You Shop
Choosing a nail brand is a big deal. This page answers the questions that usually stop people from checking out, so you can shop confidently and know exactly what to expect.
Is Cordoza Nail Supply for professionals only?
Yes — and that’s intentional. CNS is built for licensed nail professionals. Our products, education, and support are designed for behind-the-table use, not DIY experimentation.
Are your products safe / HEMA-free / high quality?
Quality and chemistry matter here. Many CNS products are HEMA-free and developed with cleaner chemistry, but most importantly: they’re professionally formulated, tested, and refined based on real salon use.
- Custom-developed formulas
- Ingredient standards we don’t compromise on
- Consistency batch after batch
Where are your products made?
We source intentionally — not blindly. Some CNS products are manufactured in the USA, while others are developed and produced overseas in facilities that follow strict international cosmetic safety standards.
What matters most isn’t just where it’s made — it’s how: transparency, standards, performance testing, and long-term consistency.
Will these products actually work for me?
They’re designed for real salons, real timelines, and real clients. CNS products are shaped by years behind the table and ongoing feedback from working nail techs.
If something doesn’t perform the way it should, we want to know — continuous improvement is part of our process.
How fast do orders ship?
We ship quickly — and transparently. Orders are processed as efficiently as possible during business days. During launches or high-volume periods, processing times may vary slightly, and we communicate clearly if there’s ever a delay.
Polish & Perks members receive priority packing (moved to the front of the line).
What if I have an issue with my order?
You’ll be treated like a human — not a ticket number. If something arrives damaged, missing, or incorrect, reach out and we’ll review it and take care of it within our policies.
Do you offer returns or refunds?
Because these are professional products, returns are limited. For hygiene and safety reasons, used or opened items typically can’t be returned. If your order arrives damaged or incorrect, contact us promptly and we’ll help.
Why are your prices higher than random brands?
Because you’re not buying commodity product. You’re investing in professional-only formulas, consistent results, and a brand that reinvests into education, quality, and support.
Is CNS a big corporation?
No — and that’s the point. CNS is a woman-owned, family-run business built from real industry experience. We’re close to our community, involved in education, and invested in helping nail techs win long-term.
